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Diversity, Equity and Inclusion: DEI Strategies for Business Impact

Develop a holistic DEI mindset — and use it to build your strategy

Inquiring For
Total Work Experience

Why Does Improving Diversity, Equity and Inclusion Matter for Your Business?

The concepts of diversity, equity and inclusion aren't new, but recent shifts in culture have brought them to the forefront and shown how far we still have to go. It’s up to organisations to pick up the baton and continue the progress—not only because Diversity, Equity and Inclusion (DEI) ultimately benefits their bottom line but also because consumers now expect increased levels of social responsibility as the norm. This six-week programme will help you understand the importance of diversity, equity and inclusion in the workplace and gain actionable insights. At the end of the programme, you’ll put the knowledge and tools you’ve acquired to work in a capstone project: creating a DEI strategy for your own organisation.

15%

Companies with greater gender diversity are 15% more likely to show higher financials compared to their respective national industry medians, according to McKinsey and Co.
SOURCE: MCKINSEY & COMPANY

33%

Organisations in the top quartile for ethnic/cultural diversity on executive teams were 33% more likely to have industry-leading profitability, according to McKinsey and Co.
SOURCE: MCKINSEY & COMPANY

67%

The majority (67%) of active and passive job seekers say that when evaluating organisations and job offers, it is important to them that the organisation has a diverse workforce, according to Glassdoor.
SOURCE: GLASSDOOR

Key Takeaways

  • Build a sustainable DEI strategy which leads to a diverse workforce and an inclusive workplace

  • Discover different ways to build actionable and measurable DEI goals

  • Drive business value by implementing a sound DEI strategy across your organisation

  • Improve the perception of the business and brand for stakeholders that can bring in increased revenue, more customers, and higher profits

  • Provide new DEI frameworks to your stakeholders looking to build a diverse workforce

What You Will Learn

Gain a solid understanding of diversity, from the different types of diversity and why diversity matters to related opportunities and obstacles as well as successes and failures.

Explore cognitive and behavioural biases, including five major organisational practices that hinder diversity and three myths that stand in its way.

Learn the essentials of crafting inclusive job ads and unbiased interview protocols, and get a comprehensive look at the evaluation process, including compensation, promotion and performance reviews.

Take a deeper dive into data, with a focus on bias-free assessments, evaluating DEI in your organisation and using data for personnel decisions.

On their own, diversity trainings are insufficient to effect meaningful organisational change. Explore complementary strategies including engagement, contact, focus, accountability and transparency.

Discover how to design, communicate and implement DEI strategy while avoiding resistance from the majority (and unintended negative consequences) and building allyship.

Capstone Project

Each week’s assignments will contribute to the final capstone project: creating a DEI strategy for implementation in your organisation.

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DEI in your organisation

Analyse the current state of DEI in your organisation (demographics, top positions, feelings) and explore the avenues of improvement from your viewpoint.

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Opportunities and barriers

Develop a detailed analysis of the primary barriers to increasing diversity in your current organisation, including both individual and organisational barriers.

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Recruitment and retention practices

Conduct a thorough analysis of your organisation's processes in terms of attraction, recruitment and promotion, and explore potential areas for improvement.

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Data analysis

Describe precisely how your organisation tracks DEI, including the data collected, the processes employed, and how it can be improved.

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Suggested improvements

Describe the current design and implementation of DEI initiatives within your organisation and what you plan to change.

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DEI strategy

Propose a diversity strategy that reflects your organisation’s needs and context.

Case Studies and Industry Examples

Yelp

Explore the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity.

Shell

Study Royal Dutch Shell’s role as early player in implementing diversity and inclusion policies in the 1990s, the firm’s step backward in the face of economic woes in 2009, and the subsequent decision regarding whether to continue to champion global diversity and inclusion while restructuring its business and reducing its managerial workforce.

Google

Discover how the tech giant solved a 'parent gap' problem its data identified, where young mothers were twice as likely to quit as other employees, by implementing an enhanced maternity and paternity leave plan.

College Board (SAT)

Learn how the SAT exam, first introduced in the U.S. in 1926 to create a meritocratic screening device, has been revised in recent years to level the playing field between risk takers and risk avoiders and promote diversity.

How You Will Learn

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Video lectures

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6 Live webinars with Cambridge Judge faculty

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Capstone project

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Dedicated programme team support

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Live office hours

Faculty

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LIONEL PAOLELLA

Professor of the Social Sciences and Organisations, Ecole Normale Supérieure, LLM (Rennes I), MSc (Paris X Université), MA (EHESS), PhD (HEC Paris)

Lionel Paolella is a Professor at Cambridge Judge Business School, and an Affiliated Faculty at Harvard Law School (Center on Legal Profession). He graduated from Ecole Normal...

Profile picture of course faculty, Patrizia Vecchi
PATRIZIA VECCHI

Assistant Professor in Organisational Behaviour, BA (University of Modena), MS, PhD (Washington University in St Louis)

Patrizia Vecchi has taught professionals and executives around the world in topics such as negotiation, power and politics, social networks, and leading change. At Cambridge J...

Profile picture of course faculty, Prof. David Stillwell
DAVID STILLWELL

Professor of Computational Social Science, Academic Director of the Psychometrics Centre, BSc, MSc, PhD (University of Nottingham)

Professor David Stillwell’s research uses big data to understand psychology. He published papers showing using social media data from millions of consenting individuals to sho...

Example image of certificate that will be awarded once you successfully complete the course

Certificate

Upon successful completion of the programme, participants will be awarded a digital certificate of completion by Cambridge Judge Business School Executive Education.

Please note that this programme can be incorporated into the completion of the Cambridge General Management Certificate of Achievement (GMCA). It will be credited as an 'in-person' two-day programme for the purpose of meeting the GMCA requirements. If you require more details on the GMCA and wish to speak to our advisers, please contact executive.education@jbs.cam.ac.uk.

Note: After successful completion of the online programme, your verified digital certificate will be emailed to you in the name you used when registering for the programme. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Cambridge Judge Business School Executive Education.

FAQs

How do I know if this programme is right for me?

After reviewing the information on the programme landing page, we recommend you submit the short form above to gain access to the programme brochure, which includes more in-depth information. If you still have questions about whether this programme is a good fit for you, please email us on the email address mentioned above learner.success@emeritus.org, and a dedicated programme adviser will follow up with you very shortly.

Are there any prerequisites for this programme?

Some programmes do have prerequisites, particularly the more technical ones. This information will be noted on the programme landing page, as well as in the programme brochure. If you are uncertain about programme prerequisites and your capabilities, please email us at the ID mentioned above.

Note that, unless otherwise stated on the programme web page, all programmes are taught in English, and proficiency in English is required.

What is the typical class profile?

More than 50% of our participants are from outside the United States. Class profiles vary from one cohort to the next, but generally, our online certificates draw a highly diverse audience in terms of professional experience, industry and geography—leading to a very rich peer learning experience.

What other dates will this programme be offered in the future?

Check back at this programme web page or email us to inquire if future programme dates or the timeline for future offerings have been confirmed yet.

How much time is required each week?

Each programme includes an estimated learner effort per week. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page.

How will my time be spent?

We have designed this programme to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities, including:

  • Engaging with recorded video lectures from faculty

  • Attending webinars and office hours, as per the specific programme schedule

  • Reading or engaging with examples of core topics

  • Completing knowledge checks/quizzes and required activities

  • Engaging in moderated discussion groups with your peers

  • Completing your final project, if required

The programme is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on programme activities.

What is it like to learn online with the learning collaborator, Emeritus?

More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90% of the respondents of a recent survey across all our programmes said that their learning outcomes were met or exceeded.

All the contents of the programme would be made available to students at the commencement of the programmecourse. However to ensure the programme delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the programme in a cohort-based manner, the cost of which is already included in the overall programme fee.

A dedicated programme support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues or anything else that may affect your learning experience.

How do I interact with other programme participants?

Peer learning adds substantially to the overall learning experience and is an important part of the programme. You can connect and communicate with other participants through our learning platform.

What are the requirements to earn the certificate?

Each programme includes an estimated learner effort per week, so you can gauge what will be required before you enrol. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page. All programmes are designed to fit into your working life.

This programme is scored as a pass or no-pass. Participants must complete the required activities to pass and obtain the certificate of completion. Some programmes include a final project submission or other assignments to obtain passing status. This information will be noted in the programme brochure. Please email us if you need further clarification on any specific programme requirements.

What type of certificate will I receive?

Upon successful completion of the programme, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools or potential employers. You can use it on your cover letter or resume and/or display it on your LinkedIn profile.

The digital certificate will be sent approximately two weeks after the programme, once grading is complete.

Can I get the hard copy of the certificate?

No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social networking platforms, such as LinkedIn, Facebook and X (formerly Twitter).

Do I receive alumni status after completing this programme?

No, there is no alumni status granted for this programme. In some cases, there are credits that count towards a higher level of certification. This information will be clearly noted in the programme brochure.

How long will I have access to the learning materials?

You will have access to the online learning platform and all the videos and programme materials for 12 months following the programme start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

What equipment or technical requirements are there for this programme?

Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files and transcripts.

Do I need to be online to access the programme content?

Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access programme content from a desktop, laptop, tablet or mobile device. Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you can view them later.

  • Can I still register if the registration deadline has passed?

Yes, you can register up until seven days past the published start date of the programme without missing any of the core programme material or learnings.

  • What is the programme fee, and what forms of payment do you accept?

The programme fee is noted at the top of this programme web page and usually referenced in the programme brochure as well.

  • Flexible payment options are available (see details below as well as at the top of this programme web page next to FEE).

  • If you apply by an early deadline, you may receive a programme fee benefit. If you believe you may qualify for other discounts, please check with your programme adviser to confirm the applicable discount that will provide the greatest benefit and if there are specific terms and conditions for use. For more information, please connect with a learning adviser or email learner.success@emeritus.org.

  • What if I don’t have a credit card? Is there another method of payment accepted?

Yes, you can do the bank remittance in the programme currency via wire transfer or debit card. Please contact your programme adviser, or email us for details.

  • I was not able to use the discount code provided. Can you help?

Yes! Please email us with the details of the programme you are interested in, and we will assist you.

  • How can I obtain an invoice for payment?

Please email us your invoicing requirements and the specific programme you’re interested in enroling in.

  • Is there an option to make flexible payments for this programme?

Yes, the flexible payment option allows a participant to pay the programme fee in instalments. This option is made available on the payment page and should be selected before submitting the payment.

  • How can I obtain a W9 form?

Please connect with us via email for assistance.

  • Who will be collecting the payment for the programme?

Emeritus collects all programme payments, provides learner enrolment and programme support and manages learning platform services.

  • Are there any restrictions on the types of funding that can be used to pay for the programme?

Programme fees for Emeritus programmes with Cambridge Judge Business School Executive Education may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008 or similar types of military education funding benefits or (b) Title IV financial aid funds.

What is the programme refund and deferral policy?

For the programme refund and deferral policy, please click the link here.

Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Programme Advisers or call us at +44 203 479 4043 (UK) / +1 315 819 0707(US) / +65 3163 8580 (SG)

Flexible payment options available.

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