Mastering Change Management: Building Resilient and Adaptable Organisations
Leading change with confidence, clarity and compassion
Leverage powerful, practical strategies to lead successful organisational change
In an era of rapid innovation and digital transformation, data-driven decision-making (DDDM), artificial intelligence (AI) and environmental, social and governance (ESG) objectives compel organisations to operate with speed, agility, and precision. To navigate accelerating change and increasingly complex business challenges, leaders must approach uncertainty with confidence while guiding their organisations to succeed amidst ever-evolving transformation.
The six-week Mastering Change Management programme will equip you with a practical understanding of change management and actionable strategies to navigate today's dynamic business environment. Through a curriculum designed around proven theories and real-world insights, you will acquire the expertise to better anticipate and adapt to market fluctuations, foster resilience and effectively lead your organisation through change.
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Key takeaways
Over six weeks, the online Mastering Change Management programme will help you:
Apply a practical set of tools to build resilient and adaptable organisations in an era of continuous change
Navigate organisational change in the face of modern complexities, including data-driven decision-making, digital transformation, AI-influenced changes and ESG concerns
Analyse foundational change management theories and models that focus on strategic approaches to integrate additional considerations into change initiatives
Evaluate enablers and derailers to organisational adaptability and change receptivity
Create a detailed change management proposal, incorporating sustainability, digital transformation and AI considerations
Who is this programme for?
This programme will benefit leaders across functional areas looking to bring resiliency and adaptability to their organisations. It is ideal for:
Senior leaders who want to lead organisations through fast-paced change, foster resilience and agility and help their organisations quickly adapt to market shifts
HR leaders and change managers looking to gain strategies to develop and retain talent amidst change, enable smooth transitions and improve employee engagement
Strategists and consultants who want to understand change management and better navigate considerations like data-driven decision-making, digital transformation, AI-influenced changes and ESG objectives
What you will learn
The curriculum equips you with practical approaches for leading change, giving you the tools to help your organisation thrive in today's complex business landscape:
Impactful strategies curated by the Cambridge Judge Business School faculty that leaders can readily implement to drive meaningful organisational change
Diverse perspectives from academic experts with deep knowledge of organisational behaviour
Leadership techniques for effectively managing the human aspects of change
Established research condensed into actionable insights for real-world application
Cohort-based learning with like-minded leaders from diverse geographies, industries and experience levels
Programme curriculum
Identify approaches to learn about change, examine various change models and explore the interdependence of internal and external factors along with the challenges they create when implementing change.
Discover how recognising sources of power can help you guide change, explore power dynamics and examine the connection between power and the ability to address and resolve organisational challenges.
Examine how different types of networks can be leveraged to implement change, and learn to build and utilise change networks as tools for successful change management.
Delve into the challenges that can arise when people experience different types of change, and identify approaches to help individuals navigate and thrive during periods of change.
Examine the concept of culture, identify its key dimensions and learn how to implement cultural change.
Identify the key factors of change, and gain firsthand experience in evaluating the effectiveness of past change initiatives.
Case studies and industry examples
The programme features a blend of case studies and industry examples — in conjunction with other activities and resources — that provide opportunities to learn from real-world scenarios, reflect on various decisions and outcomes and gain a practical understanding of organisational change management applications.
Benjamin Millepied and his tenure at the Paris Opera Ballet
Examine the benefits and challenges of using insiders and outsiders for organisational change at the Paris Opera Ballet, balancing fresh perspectives with institutional knowledge and its impact on change.
From a family-owned brokerage in Hong Kong to a global organisation
Identify key factors that drive the change process. Examine the complexities of organisational change through the transition of a family-owned global brokerage to a publicly traded company.
Capstone project
Beginning with the first module, you will record weekly reflections, applying your learnings to two changes that you would like to implement in your organisation. At the end of the programme, you will synthesise your reflections, creating a change management proposal that you can use for leading change in your organisation.
How you will learn
Practical application
Apply core concepts to evaluate your organisation, and gain firsthand experience in proven frameworks and tools.
Self-study activities
Test your knowledge of programme concepts through regular discussions, assignments and knowledge checks.
Q&A sessions
Join faculty members for two live Q&A sessions to gain deeper insights into change management.
Guest interviews
Gain expert insights into change leadership through exclusive recorded interviews.
Capstone project
Prepare a detailed change management proposal for guiding organisational change.
Discussion activities
Share your experiences and exchange key takeaways with a global cohort of peers.
Change management with Cambridge Judge Business School Executive Education
The Mastering Change Management programme, led by Professors Elizabeth George and Prithviraj Chattopadhyay, offers unique insights into the principles and frameworks of change management. The practical curriculum translates established research into actionable tools that you can use to navigate the new complexities of today’s business environment.
Ranked among the top business schools in the world, Cambridge Judge Business School has established itself as a centre of rigorous, high-impact thinking and transformative education. The School will help you secure the knowledge and skills to lead, manage and elevate innovation for the future.
Faculty
KPMG Professor of Management Studies
Professor Elizabeth George’s research interests include how nonstandard work arrangements and dissimilarity in a team affect individuals, teams and the organisation. Her work ...
Professor of Organisational Behavior, Director of the Doctoral Programme
Professor Prithviraj Chattopadhyay’s research interests include relational demography and diversity, social identification, employment externalisation and managerial cognition...
Certificate
Upon successful completion of the Mastering Change Management programme, participants will be awarded a digital certificate of completion by Cambridge Judge Business School Executive Education.
Note: After successful completion of the online programme, your verified digital certificate will be emailed to you in the name you used when registering for the programme. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Cambridge Judge Business School Executive Education.
FAQs
How do I know if this programme is right for me?
After reviewing the information on the programme landing page, we recommend you submit the short form above to gain access to the programme brochure, which includes more in-depth information. If you still have questions about whether this programme is a good fit for you, please email us on the email address mentioned above learner.success@emeritus.org, and a dedicated programme adviser will follow up with you very shortly.
Are there any prerequisites for this programme?
Some programmes do have prerequisites, particularly the more technical ones. This information will be noted on the programme landing page, as well as in the programme brochure. If you are uncertain about programme prerequisites and your capabilities, please email us at the ID mentioned above.
Note that, unless otherwise stated on the programme web page, all programmes are taught in English, and proficiency in English is required.
What is the typical class profile?
More than 50% of our participants are from outside the United States. Class profiles vary from one cohort to the next, but generally, our online certificates draw a highly diverse audience in terms of professional experience, industry and geography—leading to a very rich peer learning experience.
What other dates will this programme be offered in the future?
Check back at this programme web page or email us to inquire if future programme dates or the timeline for future offerings have been confirmed yet.
How much time is required each week?
Each programme includes an estimated learner effort per week. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page.
How will my time be spent?
We have designed this programme to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities, including:
Engaging with recorded video lectures from faculty
Attending webinars and office hours, as per the specific programme schedule
Reading or engaging with examples of core topics
Completing knowledge checks/quizzes and required activities
Engaging in moderated discussion groups with your peers
Completing your final project, if required
The programme is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on programme activities.
What is it like to learn online with the learning collaborator, Emeritus?
More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90% of the respondents of a recent survey across all our programmes said that their learning outcomes were met or exceeded.
All the contents of the programme would be made available to students at the commencement of the programmecourse. However to ensure the programme delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the programme in a cohort-based manner, the cost of which is already included in the overall programme fee.
A dedicated programme support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues or anything else that may affect your learning experience.
How do I interact with other programme participants?
Peer learning adds substantially to the overall learning experience and is an important part of the programme. You can connect and communicate with other participants through our learning platform.
What are the requirements to earn the certificate?
Each programme includes an estimated learner effort per week, so you can gauge what will be required before you enrol. This is referenced at the top of the programme landing page under the Duration section, as well as in the programme brochure, which you can obtain by submitting the short form at the top of this web page. All programmes are designed to fit into your working life.
This programme is scored as a pass or no-pass. Participants must complete the required activities to pass and obtain the certificate of completion. Some programmes include a final project submission or other assignments to obtain passing status. This information will be noted in the programme brochure. Please email us if you need further clarification on any specific programme requirements.
What type of certificate will I receive?
Upon successful completion of the programme, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools or potential employers. You can use it on your cover letter or resume and/or display it on your LinkedIn profile.
The digital certificate will be sent approximately two weeks after the programme, once grading is complete.
Can I get the hard copy of the certificate?
No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social networking platforms, such as LinkedIn, Facebook and X (formerly Twitter).
Do I receive alumni status after completing this programme?
No, there is no alumni status granted for this programme. In some cases, there are credits that count towards a higher level of certification. This information will be clearly noted in the programme brochure.
How long will I have access to the learning materials?
You will have access to the online learning platform and all the videos and programme materials for 12 months following the programme start date. Access to the learning platform is restricted to registered participants per the terms of agreement.
What equipment or technical requirements are there for this programme?
Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files and transcripts.
Do I need to be online to access the programme content?
Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access programme content from a desktop, laptop, tablet or mobile device. Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you can view them later.
Can I still register if the registration deadline has passed?
Yes, you can register up until seven days past the published start date of the programme without missing any of the core programme material or learnings.
What is the programme fee, and what forms of payment do you accept?
The programme fee is noted at the top of this programme web page and usually referenced in the programme brochure as well.
Flexible payment options are available (see details below as well as at the top of this programme web page next to FEE).
If you apply by an early deadline, you may receive a programme fee benefit. If you believe you may qualify for other discounts, please check with your programme adviser to confirm the applicable discount that will provide the greatest benefit and if there are specific terms and conditions for use. For more information, please connect with a learning adviser or email learner.success@emeritus.org.
What if I don’t have a credit card? Is there another method of payment accepted?
Yes, you can do the bank remittance in the programme currency via wire transfer or debit card. Please contact your programme adviser, or email us for details.
I was not able to use the discount code provided. Can you help?
Yes! Please email us with the details of the programme you are interested in, and we will assist you.
How can I obtain an invoice for payment?
Please email us your invoicing requirements and the specific programme you’re interested in enroling in.
Is there an option to make flexible payments for this programme?
Yes, the flexible payment option allows a participant to pay the programme fee in instalments. This option is made available on the payment page and should be selected before submitting the payment.
How can I obtain a W9 form?
Please connect with us via email for assistance.
Who will be collecting the payment for the programme?
Emeritus collects all programme payments, provides learner enrolment and programme support and manages learning platform services.
Are there any restrictions on the types of funding that can be used to pay for the programme?
Programme fees for Emeritus programmes with Cambridge Judge Business School Executive Education may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008 or similar types of military education funding benefits or (b) Title IV financial aid funds.
What is the programme refund and deferral policy?
For the programme refund and deferral policy, please click the link here.
Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Programme Advisers or call us at +44 203 479 4043 (UK) / +1 315 819 0707(US) / +65 3163 8580 (SG)
Flexible payment options available.
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